Patient info
Discover important information to enhance your visit, including clinic opening hours, appointment scheduling, location details, and contact information.
We offer flexible opening times and our staff are always keen to give new and existing patients a warm and friendly welcome.
Surgery Hours
Monday - Friday 08:30 am - 5 PM
Closed for Lunch between 1 pm - 2 PM
Christmas Opening Hours
Tuesday 24/12/2024: 10 am to 1 pm
Wednesday 25/12/2024: Closed
Thursday 26/12/2024: Closed
Friday 27/12/2024: Normal Opening Hours
Monday 30/12/2024: Normal Opening Hours
Tuesday 31/12/2024: 10 am to 1 pm
Wednesday 01/01/2025: Closed
Thursday 02/01/2025: Normal Opening Hours
Out of Hours
Our Out of Hours service is provided by K-Doc Naas, Co Kildare
Monday - Friday 5:30 PM - 8 am
Saturday/Sunday/Bank Holidays: 24 Hour Service
| Description | Cost |
|---|---|
| Doctor Consultation | €65.00 |
| Nurse Consultation | €35.00 |
| Bloods - Private patient | €35.00 |
| 24 Hr Blood Pressure Monitor (ABPM) & Consultation | €50.00 |
| Repeat Prescription | €25.00 |
| Mirena Coil Insertion | €210.00 |
| GMS Mirena Coil (IUCD) Insertion | €30.00 |
| Mirena Coil Removal | €130.00 |
| Implanon insertion or removal | €100.00 |
| Flu Vaccine | €25.00 |
Below are some links to healthcare information and various forms our patients, colleagues and doctors find useful throughout the year. If you have any recommendations that would improve easy online access to healthcare information or applications for our community, we would love to hear from you
Centric Health Forms
GDPR FORMS
CENTRIC PATIENT INFORMATION
- Heart Failure Information
- Patient Registration Form (Only to be completed if your Centric Health Practice asks you).
NATIONAL HEALTHCARE APPLICATION FORMS
Links to vaccine 'Patient Information Leaflets ("PIL"s) for parents /guardians to read prior to child vaccinations:
Vaccines at 2 months:
6 in 1:(diphtheria, tetanus, whooping cough, Haemophilus, polio, hepatitis B)
PCV pneumococcal
Meningococcal B
Rotavirus
Vaccines at 4 months: (you have already read these PILs above!)
6 in 1
Meningococcal B
Rotavirus
Vaccines at 6 months:(one new PIL to read)
6 in 1
PVC pneumococcal
Meningococcal C
Vaccines at 12 months: (another new PIL to read)
MMR(measles, mumps, rubella)
Meningococcal B
Vaccines at 13 months: (one more new PIL to read)
PCV pneumococcal
Hib/MenC(Haemophilus influenza B and Meningococcal C)
For persons unable to read or understand the vaccine PILs, and who do not have a helper or translator to assist, your vaccinator at the clinic will provide the necessary information.
EUROPE-WIDE HEALTHCARE APPLICATION FORMS
TAX REFUND FORMS - MEDICAL AND DENTAL EXPENSES
HEALTHCARE CONDITIONS & INFORMATION
MEDICINE INFORMATION:
Patients should familiarise themselves with any medication they are prescribed. Important information is generally printed on your medicine's packaging. You may also find the following sites useful:
- Irish Pharmaceutical Healthcare Association
- Health Products Regulatory Authority
- European Medicine Agency
MEDICAL ADVICE AND SUPPORT FOR THE USA
There are some fantastic healthcare websites in the USA. Here are just some of them:
PRIVATE HEALTH INSURERS IRELAND
POLICY ON VIOLENCE AND AGGRESSION IN THE WORKPLACE
Centric Health policy guidelines in relation to violence and aggression in the workplace.
RADIOLOGY INFORMATION FOR PATIENTS AND REFERRERS
Centric Health's collective response to the Covid-19 Pandemic is in line with most up to date advice from the Health Protection Surveillance Centre.
Our Practice Policy will parallel the most up to date Public Health Advice.
We strive to protect all our Patients, Communities and Healthcare Workers.
We value our patients and want to continue to provide high-quality care and service. In order to do so, we need to set boundaries and manage expectations that will grow an effective practice/patient relationship. This is a contract that outlines the behaviours we will expect from you and in return we will make every effort to accommodate your needs.
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Behaviour expectation: all patients must be courteous at all times to all staff, in person, telephonically and via email. Any incidents will be documented and reported to both the HSE and Garda Siochana. We have zero tolerance, and offenders will be removed instantly from the panel and in some instances face prosecution. Everyone at Manor Mills Medical Centre is dedicated to providing a great service to our patients. In return we expect patients to be courteous to Manor Mills Medical team members at all times, as they have the right to feel safe and secure while at work. Any patient showing violent or aggressive behaviour towards mManorMills Medical team members or other patients will be asked to leave the medical centre.
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Appointments are in high demand, and it can take up to two weeks to get an appointment. Appointments are triaged by reception staff at the request of the doctors, please cooperate to ensure that you are seen in a timely fashion. Appointments are allocated to whichever doctor is available on any given day, no preferences can be considered.
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Prescription renewal forms must be completed by the patient and be aware that there is a 72-hour turnaround time due to the workload.
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Benzodiazepine medications are only ever prescribed in low doses and only for a short period of time, at the GP’s discretion.
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Medical Consultation To ensure effective, safe and focused consultations, patients are kindly requested to limit discussions to a maximum of two concerns per appointment. This allows the doctor to provide a thorough evaluation and care for each issue within the allowed time. For additional concerns, a separate appointment can be scheduled.
Did Not Attend (DNA) Appointment Policy
We value your time and strive to provide timely and efficient service to all our clients. To ensure smooth operations, please be aware of our policy for missed appointments:
Definition of DNA (Did Not Attend): an appointment will be classified as DNA if a client fails to attend without providing prior notice or cancellation.
Fees for Missed Appointments
If you do not attend your scheduled appointment and fail to notify us at 14.30 the day before morning appointments, or at 10.30 am forsame-dayy afternoon appointments, a DNA fee of 30 euros for private patients and 10euroso for medical card and DVC patients, will apply.
Rebooking after a DNA
To rebook your appointment, the DNA fee must be settled in full.
How to avoid a DNA
If you are unable to attend, please notify us at 14.30 the day before morning appointments, or at 10.30 am for same-day afternoon appointments to avoid charges and allow others to take the available slot.
We appreciate your understanding and cooperation in helping us provide prompt service to our clients.
Late arrivals policy
Manor Mills Medical Centre is committed to delivering the highest standard of service to all our patients/clients. Clients are requested to arrive 5 minutes before their scheduled appointment time to allow for check-in and preparation. To ensure that every individual receives the quality attention they deserve, there is a zero-tolerance policy for late arrivals to scheduled appointments. There is signage in place throughout the building about this policy, it is communicated at the time of booking via reception and is included in the text message reminders sent in advance of appointments. There
This decision was made after careful consideration of its impact on the overall experience for everyone we serve. Late arrivals disrupt the schedule and reduce the time and focus we can dedicate to those who arrive on time.
While we understand some patients have been unaware of the policy we apologise for any upset or frustration and thank all patients for their ongoing support.
If you are late your appointment will need to be rescheduled to avoid delays for other clients, and a cancellation fee will apply fee of 30 euro for private patients and 10 euro for medical card and DVC patients.
Payment Policy
Payment for services must be made in full at the time of arrival at the clinic for the appointment.
Accepted payment methods include cash, and credit/debit cards.
If you are having difficulty paying your bill, please discuss it with us.
Rescheduling and Cancellation Policy
Appointments must be cancelled or rescheduled at 14.30 the day before morning appointments, or at 10.30 am for same-day afternoon appointments.
By booking an appointment, you agree to comply with these policies.
Thank you for your understanding and cooperation.
